urbanpods™ Privacy Policy

urbanpods™ (the “App”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. By using the App, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms, please do not use the App.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide when you create an account, such as:
• Name
• Email address
• Pod registration and information
• Other information related to the App’s features (e.g., sleep schedules, feeding preferences)

1.2 Usage Data

We may collect information about your interactions with the App, such as:
• Device type, operating system, and IP address
• Access times and pages viewed
• In-app interactions and activities

2. How We Use Your Information

We may use your information to:
• Personalise your experience with customised content and recommendations
• Improve the App and develop new features
• Respond to customer support inquiries and provide assistance
• Monitor and analyse usage to improve user experience
• Send updates, promotional offers, or other relevant communications if you have opted in

3. Sharing of Information

3.1 Third-Party Service Providers

We may share your information with third-party service providers that help us operate the App, such as analytics providers, hosting services, and customer support.

3.2 Legal Obligations

We may disclose your information if required by law, such as to comply with a subpoena, legal process, or to protect the rights, property, or safety of our users and the public.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:
• Access and Update: You may access and update your personal information within the App or by contacting us.
• Data Deletion: You may request that we delete your information by contacting us.
• Withdraw Consent: If we process your data based on consent, you may withdraw your consent at any time.
To exercise any of these rights, please contact us using the information provided below.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no data transmission or storage system is completely secure. We cannot guarantee the security of your information, and any transmission is at your own risk.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. International Data Transfers

If you access the App from outside the United Kingdom, please be aware that your information may be transferred to and processed in the United Kingdom. By using the App, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy in the App or through other appropriate communication channels. Your continued use of the App after any changes indicates your acceptance of the revised Privacy Policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:
www.urbanpods.app